• Eligibility:
  • Items can be returned within 30 days of delivery.
  • Must be unused, in original packaging, and with tags attached.
  • Proof of purchase (order number/receipt) required.
• How to Return:
  1. Contact us at [support@soliscape.com] to initiate a return.
  2. We’ll provide a return address (for defective/wrong items) or instructions.
  3. Refunds are processed within 5–7 business days after receiving the returned item.
• Non-Returnable Items:
  • Personalized/customized products.
  • Intimate items (e.g., swimwear, underwear).
  • Clearance/discounted items (unless defective).
• Refund Method:
  • Original payment (credit card/PayPal). Processing time depends on your bank.
• Exchanges:
  • Only for defective/wrong items. Contact us first.